Avoid Rental Scams: Your Guide to Rent an Apartment in Lisbon

Imagine moving to a new place, signing a rental contract, and paying the first deposit, only to arrive and find out that the place doesn't exist. It's a nightmare scenario, but sadly, rental scams are a harsh reality for many. In this article, we'll help you spot the red flags when renting, so you can stay one step ahead of scammers and ensure your future life in Lisbon is full of sunsets, and not headaches.

5 Most common Scams when Renting

1. Beware of Ghost Apartments: Apartments that Do Not Exist

One of the most audacious rental scams is the creation of ghost apartments. Scammers post alluring listings for fantastic properties at unbelievably low prices. However, when it comes time to see the apartment or sign the lease, the property mysteriously vanishes into thin air. To avoid this trap, never send any money without first verifying the property's existence through a legitimate visit or virtual tour.

2. Double Trouble: Copied Listings

Scammers use a crafty tactic of copying genuine apartment listings and reposting them with altered contact details to draw in unsuspecting renters. Always cross-check the listing's details and contact information with reputable real estate agencies or official websites. Never engage in any transaction without confirming the authenticity of the listing.

3. False Promises: Missing Amenities

In an attempt to entice potential renters, scammers may include amenities that don't actually exist in the property. Be cautious if the listing boasts luxurious facilities, yet the price seems too good to be true. Thoroughly research the property and confirm their amenities during your visit or through reliable sources.

4. The Invisible Lease: No Documents, No Contract

Be extremely wary of landlords who avoid providing a written lease or contract. Verbal agreements are risky and offer little protection in case of disputes. Insist on a written contract that outlines all the terms and conditions before making any payments or commitments.

5. The Switcheroo: Bait-and-Switch Listings

In a bait-and-switch scam, the property shown during the viewing differs significantly from the one in the lease agreement. Dishonest landlords may lure you in with an impressive showcase and then present an entirely different property for you to sign the lease. Always ensure that the property you sign for is the same one you viewed and agreed upon.

Spotting the Red Flags: How to Avoid Rental Scams in 6 Steps 

1. Do Your Research

Before committing to a rental, perform a background check on the company or landlord. Google their name and verify their existence. Look for any online complaints or negative reviews that could indicate a potential scam.

2. Beware of Unrealistic Rents

If the rental price seems too good to be true, proceed with caution. Scammers often lure victims with extremely low rents for properties that appear exceptional but are priced well below average for the area.

3. Check the Contract

Always demand a written contract and read it thoroughly. Ensure that all amenities and the agreed-upon price are clearly listed. Keep a copy of the contract for your records and verify that it includes the landlord or company's name, address, and contact information.

4. Don't Rush into a Lease

Avoid succumbing to pressure and signing the lease right away. Take your time to inspect the property and confirm that it meets your expectations and matches the description provided.

5. Request Necessary Legal Documents

Legitimate landlords typically ask for certain legal documents during the rental process, such as a photo identification, bank statement, or passport. Be cautious if you are not asked for such documents, as it could be a sign of a scam.

6. Avoid Upfront Payments

The most significant red flag for rental scams is a request to wire money upfront. Avoid making payments that cannot be tracked, as scammers often ask for upfront fees before providing access to the property. Always opt for secure payment methods and be cautious with any financial transactions.

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By following these six steps, you can arm yourself to spot red flags and steer clear of rental scams, ensuring a safe and secure apartment-hunting experience. Stay informed, trust your instincts, and take proactive steps to protect yourself from deceitful practices.

Some extra tips

1. Whenever possible, meet the agent or landlord in person to verify the property's existence and authenticity.

2. Avoid cash transactions and opt for trackable payment methods like bank transfers or electronic payments.

3. Look for reviews and try to talk to current tenants for firsthand information about the property and landlord.

4. Be Cautious with Facebook Ads. Verify details before proceeding with any communication or payments. Scammers often use these ads to list nonexistent properties or steal personal data.

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Reporting the Scam

Professional scammers are very clever at covering everything up, and because of that, it can be very hard to catch them, but there is always a way to fight back and protect others from facing the same deceitful fate. 

The first step is to report the scam to the appropriate authorities. As you gather all the evidence of the fraudulent transaction – the fake contract, misleading emails, and any other relevant information – take a deep breath and reach out to the local police department or the Judicial Police (Policia Judiciaria) in Portugal. Additionally, you can also contact the Portuguese consumer protection agency, the Autoridade de Segurança Alimentar e Económica (ASAE). 

By reporting the scam to these authorities, you not only increase the chances of catching the perpetrators but also contribute to preventing future victims from falling into their trap. 

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Navigating the rental market in Lisbon requires a keen eye and a cautious approach. If something feels off or too good to be true, trust your instincts and investigate further. Avoid rushing into decisions and prioritize face-to-face interactions with landlords or authorized agents. By staying informed and alert, you can protect yourself from rental scams and find the perfect apartment to call home in the beautiful city of Lisbon.

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Frequent Ask Questions

How do I know if I’m being scammed when renting?

If you're asked to send money or share personal banking details before signing a lease or facing high-pressure tactics or unprofessional communication to rush you into decisions, be aware that you might be dealing with a scammer.

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What should I do if I am being scammed?

If you are a victim of a rental scam in Portugal, It is crucial to report the listing, you can do this directly through the website where the fraudulent listing was posted. You can also report the incident to the Polícia Judiciária.

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Can I get my money back if I’ve been scammed?

It can be challenging, but it is not impossible. Report the incident to the local authorities together with evidence. While there are no guarantees, it increases the chances of catching the scammers and potentially reclaiming your money back.

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